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Use Digital Marketing More Now Than Ever

5 Reasons You Need To Use Digital Marketing More Than Ever

The COVID-19 pandemic has drastically changed the world seemingly overnight. With businesses closing up temporarily or asking employees to work from home, is now really the best time to use digital marketing?

Yes! In fact, it’s important to use now more than ever before. With people staying home, you can’t rely on conferences, events and other face-to-face marketing strategies. Your customers are remote, but that doesn’t mean you can’t reach them.

Whether your business already focuses on digital marketing or you’re just getting started, putting the time and effort into mastering digital marketing right now will pay off immediately and in the future.

1. Remain Relevant

If your brand suddenly disappears, your audience might move on to your competitors who have chosen to use digital marketing to stay relevant. Instead of hiding away or waiting to go back to other methods, businesses are transitioning to a mainly digital approach.

Why? They want to remain relevant. They want to continue conversations and building relationships with their audience. Show your audience that you can continue engaging with them throughout the coronavirus crisis and remain relevant in their daily lives.

2. Reach People Where There Are

The truth is every business needs a digital marketing strategy anyway. There are currently over 4.5 billion Internet users globally. In North America alone, 94.6% of the population uses the Internet at least some of the time.

If you want to reach people, go where they are – online. Build a website so they can find you via Google. Build an active community on social media. Make sure you’re creating a presence where people can find you where they hang out. During COVID-19 stay at home and shelter at place restrictions, even more people are staying online, so now is one of the best times to use digital marketing.

3. Generate Leads Digitally

Many industries are suffering during the coronavirus, especially any business that typically relied on generating leads through mailers, face-to-face meetings and local events. You don’t have to stop generating leads. You just have to switch to a digital strategy.

Continue meeting new people, but do it through social media. Add a contact form and/or live chat option to your website. Even if your physical business is closed right now, digital marketing helps you build up leads and answer questions until you can open back up.

4. Offer Connections Virtually

There’s a common misconception that virtual connections aren’t effective. Live streaming is growing for a reason – people like it. It’s convenient. In light of the coronavirus pandemic, it’s also a great way to stay connected while staying safe.

Businesses and brands all over the world are switching to live streaming as a form of video marketing. Businesses that would usually be closed are staying connected and bringing their audience together. For instance, clubs are hosting cloud clubbing events. Gyms are hosting fitness classes. Real estate agents are increasing virtual tours.

Virtual connections keep you engaging with your audience, which will make them more likely to do business with you after this is all over. Plus, it’s a great way to build brand trust and loyalty.

5. Invest Now To Stay Competitive

Whether you use digital marketing regularly or this is a whole new world, now is the best time to invest in digital marketing to stay competitive. Digital is the best way to reach your audience during COVID-19. Businesses that adapt to digital now will have a distinct advantage after the pandemic passes.

Businesses that put more into their current digital marketing strategy will weather the storm easier. With digital being your best bet right now, why wouldn’t you use it to reach your audience, interact with them and grow your brand throughout the coronavirus outbreak and beyond?

With so many digital marketing options, explore what works. Just stay connected and your audience will appreciate it.

marketing-during-the-coronavirus

6 Must-Read Tips For Marketing During The Coronavirus

The coronavirus pandemic, or COVID-19, has turned the world upside down in a matter of a few months. For many, changes happened in just a few weeks. One common challenge for businesses – marketing during the coronavirus.

Many businesses are temporarily shutting down, but numerous others are able to let their employees work from home and stay open. Some online businesses are even seeing an increase in business.

The right marketing strategy right now can help keep your business running. It’ll even help it keep growing once this pandemic is all just a distant memory.

1. Focus On Customer Service

Excellent customer service is an often overlooked marketing strategy. Instead of using social media marketing to push a new product, try to make life easier for your customers. Give them insight into how your brand is responding to the crisis.

Be available to answer questions, such as explaining shipping delays. Taking the time to focus on what your customers need in terms of support builds customer loyalty. In fact, 86% of customers are more likely to repurchase from you after a great support experience and 77% are likely to recommend you to others.

2. PPC Is Your Friend

Pay-per-click ads might not seem like the best strategy for marketing during the coronavirus, but millions of people are quarantined right now. They’re working from home. Kids are being homeschooled. That’s millions of more people spending hours more every day in front of screens.

Focus on ads that help people in some way. Promote useful digital services, such as anything that might help parents with homeschooling. Advertise helpful articles, such as not going stir crazy. With a bigger audience looking for things to do online, PPC is a good investment.

3. Content Marketing Is Critical

Once again, more people are online right now. While some are just searching for coronavirus details, most are looking for entertaining, engaging and/or educational content to occupy them while they’re stuck at home 24/7.

Some companies are putting a hold on their content creation strategy right now, but you shouldn’t. Content marketing during the coronavirus is the perfect way to stay connected with your audience. It’s even ideal for jumping ahead of your competition by showing you’re there for your customers no matter what’s going on.

4. Use The Right Hashtags

When it comes to social media marketing during the coronavirus, it’s all about using the right hashtags. This doesn’t mean tag everything with #coronavirus. Instead, try to keep things relevant and light-hearted.

For example, a popular hashtag right now is #JOMO. Joy of missing out was born as a parody of #FOMO, or fear of missing out. Of course, #socialdistancing, #stopthespread and #flattenthecurve are all popular options too that seem much more positive.

Ensure you’re using these to spread messages on social media that help people. Don’t use them for blatant marketing or it will backfire.

5. Show How You’re Being Responsible

Customers are increasingly preferring socially responsible businesses. In fact, 87% of consumers said they’re more willing to buy from brands that show they care about relevant social issues.

Take this time to market your business as socially responsible. Blog about what you’re doing during this time to help your employees and make lives easier and safer for customers. Promote your commitment to doing your part in saving lives versus pushing products and services.

Customers will see you actually care and support their views. As a result, they’re more likely to purchase from you.

6. Optimize Everything

If you’ve been putting off optimizing your blog, website and even social media posts, your brand will suffer more than others right now. With so many people searching for information online due to being stuck at home, an optimized website is one of your top marketing tools right now.

Plus, when this is all over, you’ll be well ahead of your competition. You’ll have developed a great SEO strategy, which is a long-term marketing tool. Invest in optimizing your site from the ground up. It’ll keep your business running throughout this pandemic and ensure customers are able to find and interact with you.

Marketing during the coronavirus will help you reach more customers. Just be empathetic and pay close attention to what your customers want and need right now.

Instagram with the Instagram icon

24+ Instagram Statistics That Matter to Marketers in 2019

Instagram MarketingAre you using Instagram to connect with your audience?

And if not, should you?

Okay, that’s a loaded question.

Statistically speaking though, it makes business dollars and sense.

Scan these Instagram stats that show its breadth and depth worldwide. Then use them to shape your Instagram marketing strategy.

Instagram user statistics

Who’s using Instagram? So nice of you to ask.

Well, over an eighth of the 7.6 billion people on the planet (and counting). A look at some Instagram user statistics to keep close to your marketing cuff.

1. 1 billion people use Instagram

Of the social networks, only Facebook and YouTube have more people logging in. With 500 million of them using Instagram—every day. Want some of them to like your business? Click here to for some tips on how.

2. 80% of users are outside the U.S.

That’s a whole lot of global ad revenue for your products and services. With estimates of almost $7 billion in mobile ad revenue in 2018. Interested in doing business in India, Brazil, Indonesia, Turkey, Russia and Japan? Go for it. Tens of millions of active users for your global products.

3. 39% women, 30% men, for U.S. Instagrammers

Women more than men are using this photo sharing app. But the gap has decreased slightly the past couple years.

4. 59% of U.S. users are under 30

…between 18 and 29 years old. Conversely, 33 percent of Instagram users are between 30- and 49-years-old. Another thing, 70 percent of U.S. users have a post secondary education. Now go slice and dice your marketing campaign accordingly.

5. 72% of teens use Instagram, every day

Only second to Snapchat. Yet, 63 percent of 13- to 17-year-olds use Instagram daily, compared to 54 percent for Snapchat. Less users, more engagement on Instagram. All there for you to influence these young-uns with your t-shirts, bracelets, songs, videos, or whatever they like these days.

6. 95% of U.S. Instagrammers use Youtube

…followed by Facebook at 91 percent, and Snapchat at 60 percent. So what, you say? Tell a coherent story for your brand across these platforms. A nice bundle waiting to hear from you.

7. 35% of online adults use Instagram

…with 28 percent of them in the U.S. And they have money to buy your stuff. The right products for the right income earners. For those adult Instagram users:

  • 30% earn up to $30K/year
  • 42% earn $30K – $50K
  • 32% earn $50K – $75K
  • 42% earn $75K+

8. Quick view stats

Quite a few user stats so far, eh? Some more, consolidated. To keep things simple.

  • 34% of Instagram users are millennials
  • 22% of all Instagram users log in at least once a day
  • 38% of users check Instagram multiple times a day
  • 25% of smartphone owners use Instagram

Speaking of statistics… want to see what your business’ Online Visibility looks like? Click here to do Luce Media’s free online visibility test.

That’s some of the who’s, now on to some of the how’s

Instagram usage statistics

How are people using Instagram? Another great question.

Let’s learn some of the hows with these Instagram user statistics.

9. Under-25-year-olds use Instagram 32 minutes a day

Compared to 24 minutes per day for 25 and older. This is more than before. Why? Instagram stories. They make it easy to add a creative flair to any photo or video. You can do the same for your business.

10. Users ‘like’ 4.2 billion posts per day

…making Instagram the happiest place on the internet. And that was in 2016 when there were only 500 million Instagrammers. Is your brand feeling lonely? Get on the ‘like’ band-wagon to make new business friends.

11. 95 million posts per day

And that was in 2016. Surely, a (large) portion of that action is open to your products. What are you waiting for?

12. 400 million Stories a day

Up from 300 million in October 2017. Most brands (2 million of them) are telling their stories with Stories. Over 50 percent one month in 2017. With a third of the most viewed Stories created by businesses. It’s pretty obvious Stories work for brands unless you’re not telling any.

13. 80% increase, year-by-year, for videos

…while the number of videos created each day quadrupled from 2017. Yup, users love their video posts, right from the start. When they launched in 2013, 5 million videos were uploaded in the first 24 hours. Create and run a campaign to feed these video-carnivores.

15. Quick view stats

More quick mentions for how people are using Instagram:

  • 72% of users have bought a product they saw on Instagram
  • Facebook bought Instagram for $715 million
  • Users spend on average 53 minutes a day on the Android Instagram app

Instagram for business statistics

Why use Instagram for business? Because it’s already proven to be business-worthy. As noted by these Instagram business statistics. Whether for the global enterprise, or for your mom-and-pop business.

16. 71% of U.S. businesses use Instagram

…edging out Twitter, which has plateaued. But not Instagram. Things are still and will continue to heat up for this personal and business platform.

17. 25 million business profiles

And over 200 million users visiting at least one business profile every day. From clothing to concerts, lingerie to linguine. Including fashion brands, 96 percent of them are on Instagram. Got something to sell? Instagram has people to target.

18. 2 million monthly advertisers on Instagram

This is a great opportunity for businesses to connect with their audiences, whether on-the-go or in the moment.

19. 80% of users follow at least one business

They ain’t shy about following brands. Yet another stat proving Instagram means business.

20. 60% of users discover products on Instagram

More reason for B2C companies to get on the platform.

21. 75% of users take action

…like visiting a website after looking at a brand’s post. Got good looking products? Instagram is the place to show them off.

22. 70% more likely to buy via mobile

Over a third of Instagram users have used their mobile to purchase a product online– making them 70 percent more likely to do so than non-users.

23. Instagram has 2.2% interaction rate

…dwarfing the other networks, including Facebook with its 0.22 percent rate. Instagram is the engagement king.

24. 90% of the top 100 brands are on Instagram

How many more reasons do you need to hear, to engage on Instagram? Don’t answer that. Rhetorical question.

Other Instagram statistics

  • 50% of businesses on Instagram have produced a Story
  • 50% of Instagrammers follow brands, making them the social networkers who are most likely to do so.

If your business needs help with social media marketing in McKinney, TX. and Frisco, TX., please call us at (469) 907-1057.  Luce Media has deep expertise in Digital Marketing, B2B Marketing, Internet Marketing and is a well-established Digital Media Consultant in McKinney, TX.

Please follow us on FacebookInstagram, and LinkedIn to continue learning.

This information was originally posted here.

Paid Social Media Marketing

For 2019 – Some Simple Concepts to Deliver on Paid Social Media

Social media marketing is a very odd thing. On one hand, social media is a medium which enables brands to dazzle and delight users, in an effort to build trust, loyalty, and evangelism. On the other, it’s the most sophisticated aggregation of data for marketing purposes in human history. The dichotomy between “warm and fuzzy” and “tactical business value” is a difficult thing for most brands to comprehend.

From our experience, the scale usually tips too far to one side or the other, and when that happens, social media marketing often disappoints in terms of business results.

Paid Facebook Ads Since I’m a firm believer in using the ‘fun’ aspect of social media to support tactically driving business, social media advertising fascinates me.

With the right strategy, social media advertising can help support almost any business goal, for almost any industry, however a few key, fundamental elements have to be correctly put in place. And while they aren’t overly complicated, each is immensely important – here are four critical elements of a successful s

1. Targeting

Knowing who you want to reach with social media advertising is the first piece of the puzzle. Studies show that 76% of U.S. consumers have purchased a product they’ve seen in a brand’s social media content, and with the right targeting, you can make sure you hit the most valuable audience at the right time and with the right message.

There are a few key targeting parameters to be aware of when crafting a social media advertising campaign:

  • Age – Obviously you can target users by age range.
  • Gender – You guessed it! You can target by gender as well.
  • Interest Data – Interest data is aggregated based on what users interact with on each respective social channel – if a user frequently engages with content from wine brands, for example, they’ll be bucketed in the “Wine” interest category.
  • Behavioral Data – Behavioral data is aggregated based on what users do, both on and off the social platforms. Through data partnerships, you can target users based on buying habits and other actions.
  • CRM Data  CRM data is essentially your email list. You can upload your email list to almost every social channel and target users via their email address. This is a no-brainer, as long as your list is healthy. People tend to give fake email addresses to brands. Be careful.
  • Website Activity  Through the magic of pixels, you can target people based on the actions they’ve taken on your website. This could includes pages they’ve visited, content they’ve consumed, you can even find audiences that look and behave exactly like your website visitors (lookalike audiences). This is great for prospecting.

Unlocking the power of social media advertising begins with using the right targeting parameters. Be sure to research your target audience as much as possible when building out your targeting.

2. Creative

Once you know who you’re going after, the next step is to consider what kind of social media creative you can use to make them stop scrolling in their feeds long enough in order to absorb your ad messaging. This is critical, since the average human attention span is roughly eight seconds.

Your creative needs to be intriguing, engaging, and enticing if you want users to stop browsing other content and spend some time with yours.

Sounds easy right? Wrong Getting social media ad creative right is tricky – here are some best practices:

  • Demonstrate Context – Use the visual/s in your ad to show people in situations in which your product or service comes in handy. This can help users relate to the messaging, especially if the targeting is accurate.
  • Use Color – As you scroll through your feed, you’ll notice a lot of photos from your friends and family mixed in with images from brands. If you add bright color to your social ad creative, it can help your content stand out a bit more against the rest of the material in the feed – a pop of color can win attention.
  • Have Clear Calls to Action – Social media users are familiar with ads, and what to do when they see one that interests them, however having a clear call to action is always a great idea. The reminder will nudge users to act.
  • Add a Value Proposition – Why should anyone click on your ad? What are you offering them? What does the user get out of the interaction? Be sure to clearly state whatever value you’re bringing to the table in a clear and concise way – remember, you have approximately eight seconds, so don’t waste time. Tell people about your offer, discount, free shipping – whatever it is that your brand is offering, and do so quickly.

When you layer the right social media ad creative onto the right audience targeting, magic happens. Be sure to test different images and videos to see exactly what performs the best.

3. Landing Page

In talking about social media advertising, the discussion about landing pages is almost always forgotten, which makes no sense, considering the landing page is the place where the users you paid good money to target will convert.

Without an effective landing page, optimized for conversion, you’re wasting time, money, and effort with your social media advertising.

Many brands think sending ad traffic to their home page is sufficient, however, doing so is not ideal. Here are a few tips to ensure your landing page complements your social advertising campaign:

  • Consistency – Ensure that your social ad creative has a consistent message, look, and feel which aligns with your landing page. This will help users confirm that they’ve been sent to the right place, and will find what they were promised in the advertisement. This means that, ideally, your campaigns should have unique landing pages whenever possible.
  • Simplicity – The landing page you send traffic to should be simple and easy to understand. Make sure that the information promised to users is there, as well as other relevant, snackable content pieces for users to interact with if they aren’t ready to convert at that time.
  • Design – Keep the important information above the fold (the point at which the user must scroll to get more information), including conversion points, unique call-outs, and calls to action. Place everything users need to know front and center so it’s easy to see.

4. Tracking

Now the fun part – what good is a social media advertising campaign if you don’t have proper tracking in place?

We recommend ensuring that your site, and all relevant landing pages, have Google Analytics set up, social pixels installed (e.g., Facebook, Twitter, LinkedIn, etc.), and as many of the lower-funnel standard events and custom conversions established as make sense.

If this sounds like a foreign language, don’t worry – while implementation of such tracking can be tricky at first, it’s fairly straight-forward once you’ve gone through it a few times. And by setting up these tracking tools, you’ll be able to register how many people have interacted with your social media ads, what they’ve done on your landing pages, and if they ended up converting on a subsequent visit.

The more data, the better – here are the recommended social media advertising key performance indicators (KPIs) you should be tracking:

  • Clicks  – The amount of people who click your ad
  • Page Visits  – The amount of people who actually load the landing page
  • Impressions  – The amount of times your advertisement was served to users
  • Click-Through Rate (CTR)  – The rate at which users who see your ads click them
  • Cost Per Thousand Impressions (CPM)  – The cost of 1,000 impressions
  • Cost Per Click (CPC) – What you pay every time your ad is clicked
  • Time On Site – The amount of time users spend on your website or landing page
  • Pages Per Visit – The number of pages a user visits when on your website
  • Conversions – The amount of last-click goal completions or conversion actions users make
  • Assisted Conversions – The amount of conversions that come from a subsequent action or website session

Easy peasy, right? Running a social media advertising campaign the correct way does take experience, some patience, and a willingness to undertake a certain amount of risk. However, when you’re tracking the right data, you can almost always find your way to a winning campaign that drives results.

Hopefully these tips will help you in your 2019 approach.

This article first appeared here.

5 Steps to better social media marketing

In 2019 Use the Power of the 5 Ps in Social Media Marketing

Are you covering all the essentials within your social media marketing strategy? How can you know that you’re starting from the right foundation with your planning? One way to ensure you’re on the right track is by applying the ‘5 P’s’ methodology, which can help to outline the essential strategic elements.

The ‘5 P’s’ are usually used in reference to content marketing, but I feel they apply to social media marketing also (and the two go hand in hand more often than not). The ‘5 P’s’ of content and social media marketing are a basic starting point for any new social media strategy.

If you’re looking to ensure your 2019 is on track, this can be a great starting point – here are the 5 P’s of Content and Social Media Marketing.

1. Plan

Social Media Plan

Planning and organizing are the building blocks to success. Start with your objectives, and work from there – think about the best ways to maximize your return, the creative that you’ll need to create your campaigns, and any tools or technology you will need for your social media accounts.

This is also a good time to consider your goals and/or benchmarks, and how you’ll measure the success of your social media presence or content specific campaign.

2. Produce

Next, it’s time to get your hands dirty – or to hire a content creator. Think not only about your main content piece/s, but also about any images or videos you want to create to promote your material. You can produce content and messaging and have it all ready to go for the next step which is…

3. Publish

Now that you have a campaign plan (or social media schedule) ready, and have created content, you have to have somewhere for this content to live. Choose where you’ll host your content based on your objectives.

Are you trying to increase web traffic? You can publish your content to a blog. If you want to grow you email list, you may want to gate the content on a landing page on your website. If you want more reach on your social channels then solely publish it there (Think IGTV, Twitter Moments etc.)

4. Promote

Promoting is how you give your content legs. And while you no doubt correlate “promote” with “money”, this isn’t necessarily true – posting on social media organically is promoting your content.

Other strategies for promoting your content can vary from sending an email to your subscribers, to including it in your email signature. Of course, if you want to give your content an extra push, putting aside a budget for social media ads is always helpful.

5. Prove

The last step is to prove whether or not what you did worked. Here’s where those benchmarks and goals come in handy – keep track of your analytics, hashtags, clicks, downloads, or any other key performance indicators you may have identified. Finally, quantify all that information and put together a report of how your content did to prove success.

 

This article originally appeared here

social media holiday checklist

Social Media Marketing Tips for the Holidays

Social media is the perfect place to promote your business during the holidays. People are looking on Instagram, Pinterest, Facebook and Twitter for gift ideas and great deals. With the right social media marketing strategy, you can boost holiday sales, engage with potential customers and spread holiday cheer.

The holiday season is generally considered to run from late November through the New Year. Unlike birthdays and anniversaries, this gift-buying frenzy is spread across the whole of society at the same time. That means a lot of consumer spending

Here are five tips on how your business can use social media to boost sales this holiday season.

 

1. Use Facebook Live, create events and run giveaways.

Hosting Facebook Live videos is a great way to give your followers the scoop on your deals for the holidays, what new products you have or what services you’re offering. One big benefit of using Facebook Live is that you are guaranteed to get more reach than with any other type of Facebook post.  Facebook tells us you get as much as a 12 times the number of people as a normal post will get you.  Check out our other blog on 10 Things You Need to Know Before Going Live on Facebook by clicking here.

Along with Facebook Live, you should also use Facebook’s events feature.  You can create Facebook Events for any in-store events you might be hosting during the season. Once you’ve hosted a live video or created an event, be sure to continue to post all your promotions on your social accounts.

Another great way to engage and connect with your followers is with a giveaway contest. People can use a little help this time of year and the chance to win a big gift that someone on their wish list may appreciate is a very attractive prospect and grabs quite a lot of attention.

2. Use Twitter polls to identify customer pain points.

Social media platforms are constantly updating and adding helpful features. From Instagram questions to Twitter polls, there are a range of ways to easily engage and connect with your followers online.

You can use those features to identify pain points and then provide a solution. If you can identify a problem your customers are facing and solve it for them, you will create customers for life.

3. Use Instagram stories.

Introduced in 2016, Instagram Stories quickly became a popular social media tools and marketers need to take advantage of this feature this time of year. Today, Instagram Stories are the most engaged platform of all social media platforms.

Stories have nearly taken over the Instagram platform with their temporary availability and features that allow for product-feed integration and swipe-up to shop, simplifying the purchase experience for users. And don’t forget about Highlights. Your temporary content can be saved to Highlights on your profile for the duration of the holiday season and removed come January.

While focusing on Instagram stories doesn’t mean you should forget about posting a regular picture, it does allow you to supplement your content and post more frequently. Not convinced that you need Instagram stories for your business? Check out our blog post on why Instagram stories are crucial for small businesses, here.

4. Engage with followers and get creative.

While you use social media to market your business, your followers use it to have fun and engage with their favorite brands. Being creative on social media such as running a contest, creating a holiday playlist for your business on Spotify or offer holiday tips is a great way to boost your business.

Tips for the seasonal holidays or winter season in general make excellent social media posts. Whether you are discussing holiday safety or decorating tips, the holidays are a great time to give your business a personal appearance and voice.

When you’re creating your company’s social media strategy, it’s important to keep in mind why customers are on the platform. Try to avoid being too salesy. Be the type of business customers ‘know, like and trust’ and have fun with it. After all, if you’re not enjoying the process others likely won’t either.

5. Get Festive.

Many of us like to decorate our home or office to get in the holiday spirit. It’s a good idea to give your online presence a similar type of makeover by applying holiday themes to your website and social profiles.

Adding small touches to your website with holiday-themed graphics and colors helps signal to your customers that the season of giving is upon us. Bright, engaging colors and animated GIFs tend to work well.

Though the holiday season is in full swing, there is still time to boost your social media marketing efforts and earn customer loyalty by improving the way you interact with them on the various social media platforms. Leveraging the power of social media marketing is vital for increased sales, satisfied customers and a whole lot of holiday joy.

Even when it’s not the holidays, your company’s social media presence is extremely important to the success of your business. At Luce Media we have all the tools and more to make sure your social media success lasts year round. Check out our social media services and then schedule a time to talk about how we can boost your business. From everyone here at Luce Media, we wish you a safe and Happy Holidays!

This information was originally posted here and here.

Instagram with the Instagram icon

Why Small Businesses Absolutely Need to Use Instagram Stories

Instagram is a great social platform to bring a strong identity to your brand, have interaction with new followers and expand your reach. Not only are Instagram Stories fun and creative, but they’re great for growing your engagement, building brand awareness, driving traffic to your website, and even making e-commerce sales!

Today, over 400 million people use Instagram stories each and every day. If you are a small business in McKinney looking to market to your customers – this is one place you are going to want to be.

However, if you’re simply posting images to your business’s Instagram page, you’re missing out on a major opportunity on the platform: Instagram Stories. With stories, you are able to show the personality of your business.  Is it fun, serious, very people oriented, etc?  Instagram stories are great to show a behind-the-scenes look at your business. Stories can also allow you to build authentic relationships with your followers.

If you’re still wondering: What’s the point? There are over 400 million active daily users of Instagram Stories, and 33 percent of the most popular Stories are from businesses. Not only that, but 20 percent of Stories posted by businesses result in direct messages.

While it might sound daunting at first, you’ll never know until you try. To help you get started, here’s a quick guide to using Instagram Stories.

First and foremost, it’s important to prepare — brainstorm a plan for the story you want. It’s all about the images- you can upload new or older images to Stories now.

Next, figure out the best time of day to post by taking a look at your audience. Generally, user engagement levels are highest on Mondays and Thursdays between 7 and 9 p.m., but this can vary based on your followers. Another important piece of advice is to make an impact in the first four seconds of your story. Viewers’ attention drop after four seconds, so it’s important to get to the point.

Within the world of social media marketing, and especially within the world of Instagram, Instagram Stories is an important place for your business or brand to show up. Among all the social platforms, Instagram is where people engage the most.

If your business needs help with Social Media Marketing in McKinney, TX or anywhere in the Dallas area, please contact us at Information@LuceMedia.net.

Infographic About Instagram Stories

If your business needs help with social media marketing in McKinney, TX., please call us at (469) 907-1057.  Luce Media has deep expertise in Digital Marketing, B2B Marketing, Internet Marketing and is a well established Digital Media Consultant in McKinney, TX.

Google My Business image with GMB logo and mapping

Image from Luce Media showing Google My Business logo

Why Google My Business, Google Maps, and Online Reviews are CRUCIAL to your business? Here’s What You Need To Know.

Image from Luce Media showing Google My Business logoGoogle My Business provides you with the ability to list your business location on Google Maps and local search results. You can display valuable and key information about your business, including the opening/closing times, contact phone number or a link to your website. You can display important information about your business, including the opening/closing times, contact phone number or a link to your website. More recently Google has also released a new feature allowing you to post a link to articles or up and coming events.

Setting up your Google My Business listing is one of the simplest and most effective ways of establishing your business to be found online. More and more search queries are becoming geographically specific, and Google’s algorithms have been developed to consider user intent. Why do this? Check how often your business shows up in local searches by clicking here. (Scroll down to FREE Online Visibility Check)

So, how important are Google Reviews for Local SEO in 2018? Several studies regarding Google reviews provide proof of the reasons that your business should be soliciting reviews.  These reasons include things like “most consumers read reviews before making a decision” and “people trust online reviews as much as personal reviews.”

These reasons are completely valid and will come into play creating larger conversion and clickthrough rates to your website when a potential customer has found you and is deciding between your business and a competitor. For these reasons Luce Media Video Talks About Google My Business and Google Reviews

When it comes to reviews – here is the bottom line. 

The quality and quantity of reviews on Google is one of the most important ranking factors for local SEO. And, when a person scans the search results for a local product or service in Google, the business listings that include customer reviews present greater credibility and, naturally, receive more clicks.

Watch as Mark Toney, CEO of Luce Media talks about the latest information for small to medium-sized businesses in completely filling out the information on Google My Business as well as the importance of soliciting Google Reviews for your business.

 

We can not stress the Importance of Google My Business, Google Maps and Good Reviews for Small to Medium Sized Businesses.

This is just one of many of the aspects we focus on for your business -and encourage YOU to look at all these variables.  Do you want to GROW your business? Do you want more online presence?

Luce Media works strategically helping all of our clients grow. Get started today with our FREE Social Media Analysis. We analyze your website, all current social platforms you are on plus tell you immediately what your Online Visibility looks like.  I guarantee you will learn key elements to grow your business.  And it is FREE.

Please follow us on Facebook, Instagram, and LinkedIn to continue learning.

If your business needs help with social media marketing in McKinney, TX., please call us at (469) 907-1057.  Luce Media has deep expertise in Digital Marketing, B2B Marketing, Internet Marketing and is a well-established Digital Media Consultant in McKinney, TX.

10 Things You Need to Know Before Going Live on Facebook

SinceWhat Small Businesses Need to Learn From Facebook Insights its launch in April 2016, Facebook Live video has swept the world.

As a platform, Facebook Live has unparalleled reach when it comes to reaching fans organically. Facebook’s News Feed algorithm highly prioritizes Live video, meaning your followers are way more likely to see one of your Live videos than any other content you post.

That’s why it’s not a half-bad idea to consider making Facebook Live a part of your social media marketing strategy.

You might be wondering where to start and what to do. That’s why we’ve put together this list of 10 Things You Need to Know Before You Go Live on Facebook!

Let’s get started.

10 Things You Need to Know Before Going Live on Facebook

1. Set a Goal

While celebrities, influencers, and more prominent brands have the gravitas and fanbase to use Facebook Live for more casual purposes, like broadcasting their surroundings or going Live for a few minutes at a time to interact with fans, chances are you don’t have the same resources.

Because of this, you need to focus the time you spend on Live.

Ask yourself what goal you’re trying to achieve with the video, as well as if and how the broadcast will help you make it.

If you can, try to choose an objective that’s more specific and results-driven than “social engagement” or “brand awareness.” Though these things are great, they should be secondary to other goals like lead generation or sales.

Once you and your team have settled on an objective, plan your video with that objective in mind. It should reflect in the topic you choose, as well as the way you present it.

For example, if we were putting together a Live video for a fitness center that wanted to highlight the benefits of personal training, we might choose to do a Live Q&A with one of our trainers, showing off his knowledge and encouraging viewers to sign up for a training session.

2. Have an Outline or Direction

Even though Facebook Live is relatively spontaneous as far as content mediums go, it’s still a good idea to craft at least some sort of outline, depending on the intent of your video.

This goes hand-in-hand with having an objective in mind, like the way you organize your speaking points should point Live viewers towards your goal – don’t go Live for the sake of going Live!

Before you go Live, outline your talking points and go over them with your co-host (assuming you have one). Get at least a rough idea of what you want to say, as well as any specific points or examples you’re sure you want to include.

My colleagues did a Live video a few months back about using content upgrades to generate leads for our sales team. Though it wasn’t without its hiccups, one “victory” of the broadcast was the way we organized it. It was clear and structured, highlighting the different steps of the process and the tools (within our product) viewers could use to generate leads for their own team.

Having an organized outline based on the goal of communicating the value of Wishpond and driving signups helped immensely with the quality of our broadcast.

That being said, don’t be afraid to go off-script – it is Live, after all! Be loose and have fun with it!

3. Prepare a Pre-Show

Even after you’ve announced your live video, many of your would-be viewers won’t show up right at the start of your broadcast.

Because of this, you’ll want to put together some sort of pre-show to fill time in your Live broadcast leading up to the start of your presentation (whatever that may be).

Don’t jump right into the meat of your content the moment you go Live. Either go Live 15-20 seconds before your scheduled start time to let people come in as they get notified, or start on time but don’t get into your content until a decent amount of people join your show.

You can do a couple of different things for this “pre-show” portion. If you’re not up to entertaining, feel free to pop in a countdown timer to get people ready and waiting. If you do feel like interacting (and we recommend you do), talk to your viewers. Welcome them to the broadcast, answer their comments, and get them excited for the show to start.

This is also a prime time to get your viewers to share your video – remember, Live videos get a massive boost on News Feed placement, so getting your fans to share your Live broadcast can significantly increase its organic reach.

4. Interact with Your Viewers

One of the principal benefits of Facebook Live is the fact that it allows you to interact with your fans in real-time, meaning you’re about as close to face-to-face as you can get without actually meeting them.

Though it’s not necessary, we’d recommend you put at least some effort into responding to fan comments and answering questions! It’s an easy way to make your Live broadcast super engaging, and it makes fans feel appreciated, meaning they’re more likely to stick around and watch.

At the start of your broadcast, greet people by name as they join. You don’t have to get to every single person, but acknowledging your viewers gets them pumped up for the upcoming broadcast.

As far as questions go, we’d recommend you set aside breaks in your broadcast or save for them the end, as opposed to answering them on the fly, which could put a serious wrench in your broadcasting flow and make your broadcast feel disorganized.

5. Promote Your Live Video

A Live video is a special occasion, and as far as promotion goes, you’d be well off treating it like a webinar.

By this, we mean you should put as much effort as you can into getting as many people as possible to show up for the Live broadcast as people, even though they’ll be able to watch it back later once the replay has gone live.

Here are a few ways you can make sure your Live video reaches as many people as possible:

  • Send an email: One benefit of having a mailing list is that you can reach out to them in cases like this! Send a simple newsletter a week or so before your Live video to your subscribers, linking them to your Facebook profile and letting them know when they’ll be able to catch you going Live.
  • Post on social: If you’re doing a Live video on Facebook, it makes perfect sense to promote it there, as well. Create a set of posts that count down the days to your Live broadcast to remind fans to tune in.
  • Advertise!: Though you can’t boost a live post, you can boost an announcement in the days leading up to it. Though it’s not a sure-fire way to get people to watch as you go Live, it opens the door for new potential fans to check out your broadcast.
  • Go Live beforehand: Do a short Live broadcast informing viewers that you’ll be going Live in the next few days. Though this might seem silly, Facebook’s News Feed algorithm heavily boosts Live video, meaning more people will see it. On top of that, you can prompt viewers to turn on Live notifications for your Page so they are reminded when you go Live next (and in the future).

6. Recap As You Go

Live Videos are unique in that people can join anytime during the broadcast.

It’s great in the sense that people don’t need to be ready beforehand – they can jump in as soon as they see it on their News Feed.

On the other hand, it can be tough as a content creator because people who join your video late might not be able to follow what you’re saying.

Because of this, it’s important that you periodically recap what you’ve been talking about as you go. Every so often, you can say something like “if you’re just joining us now, we’ve been talking about [recap].” This will help retain viewers who may otherwise leave because they have no idea what you’re talking about.

7. Check Your Hardware

There’s no worse feeling in a Live broadcast than having your audio or video randomly cut out, or watching your broadcast back and realizing everything is blurry, or you can’t hear anything.

Luckily, these are all issues you can easily avoid!

Before you double-check your setup, put some effort into making it as good as possible. Aim for high quality and reliability – an iPhone 7+ camera might be better than your 2012 MacBook’s webcam, but it also has a higher chance of dying while you’re broadcasting.

Pick a reliable setting as well – bright, solid-color backgrounds work great (see below). If you can, do a practice run-through with all of your hardware to make sure it’s all working.

Here are some quicker audio-visual rules of thumb:

  • Adequate lighting: Making sure your subjects are well-lit means you’re not left with two silhouettes on an overexposed background. Use some additional lights if you need them.
  • The sound is everything: Seriously. People can deal with 360p video (remember 2008?), but if they can’t hear you, they’re going to leave. I guarantee it. If you can, use an external mic (like a USB condenser mic) for your audio – it’s dozens of times better than your laptop’s built-in mic.
  • Use a tripod: Unless you’re live-streaming an event, you want your video to be as steady as possible. Thankfully, a tripod takes care of this easily.

8. Use Third-Party Broadcasting Software

Though we don’t condone or recommend it, there is a way to stream a Facebook Live video without actually being Live.

Without going too far into detail, Facebook allows you to broadcast Live to your page using an external program, such as Open Broadcasting Software (OBS). Because OBS can stream video and audio from a number of sources, you could technically stream a pre-recorded video to Facebook Live using the software, just as Tesla did in the example below.

Third-party broadcasting programs like OBS can also be helpful if you’d like to edit your videos slightly before they go Live. These cases might include adding overlays (like logos or graphics, as you can see below) or if you’re just not sure you’ll get it right on the first take.

That being said, don’t chop up your video or stream a professionally edited video as if it’s Live – your fans will know, and they probably won’t like it.

9. Get Viewers to Subscribe to Live Notifications

If you’re considering making Live video a big part of your social media marketing strategy, it’s essential to maximize the number who show up to your broadcasts.

One way to increase the chances your fans will tune in is to get them to turn on Live notifications. We touched on this earlier in the article, but it’s important enough to merit its own point.

We’d create a post or graphic with the following information, and maybe append it to your Facebook Live announcement mailout, too.

Here’s what your viewers need to do:

  • Visit your Page on desktop or mobile
  • Click the “Notifications” button under your cover photo
  • Pressing the “edit options” pencil icon in the drop-down menu
  • Turning on notifications under “Live videos” for “All Live Posts.”

Facebook Live Image 9.png

And that’s it! It’s super simple, and you now have the benefit of having your fans be notified every single time you go live.

This increases the effectiveness of future Live broadcasts, too, and your viewers only need to do it once (though we’d add this information to every Live announcement for new fans or people who haven’t already done it).

10. Add an Ask or CTA

Finally, add some sort of CTA to your Live broadcast. This is a tactic that will give you the best chance at generating some kind of immediate return on Facebook Live.

Either add an “ask” to the end of your video (or sporadically throughout it) to direct viewers towards your ultimate goal, whether that’s your e-commerce store to get them to buy the product you’re highlighting in your video, or to a sales page to get them to book a call.

One great way to add this without needing to bring it up during your video continually is to use OBS (or another software) to add it to your broadcast as an overlay. Make it unobtrusive, so your video is still the primary focus of the broadcast, but visible and enticing enough that people will act upon it.

Either way, make sure you give viewers an avenue to convert in some way – trust me, driving a sale or demo from a social media marketing strategy is a good feeling.

Wrapping it up

There you have it – 10 awesome tips and strategies to think about when you’re planning your next Facebook Live video. Hopefully, you’ve learned something new about this rapidly growing video format!

If you have any questions about Facebook Live (or just Facebook in general), we’d be more than happy to answer them in the comments below.

If your business needs help with social media marketing in McKinney, TX., please call us at (469) 907-1057.  Luce Media has deep expertise in Digital Marketing, B2B Marketing, Internet Marketing and is a well-established Digital Media Consultant in McKinney, TX.